how it works

We’ve worked hard to ensure that the process is as simple and hassle free for you as possible ! You should expect a warm welcome upon arrival, a comfortable stay where your needs are our first priority, and a simple departure process. Expect Corporate Housing to follow-up with you throughout and after your stay to ensure that all your needs have been met.

MAKING A BOOKING

One call or email to Corporate Housing and our Client Service team will reply with the list of available options that reflects your budget and location choices. Just tell us where you need to be located, how long you need to stay and what amenities you’ll require. Contact us via email or phone at 1800 202 202.

ARRIVING

Corporate Housing offers a personalised “Meet & Greet” at the apartment location upon arrival. After a brief but thorough orientation of the apartment & surrounds, you’ll find our comprehensive Guest Service Directory with local area and apartment information. There will also be a Welcome Hamper filled with goodies to tide you over and an initial supply of laundry products and soaps.

A week or so into your stay, you may be contacted by one of our team to ensure your satisfaction and improve our services for future guests.

DURING YOUR STAY

Our associates will contact you periodically to make sure that your stay with us is a pleasant one. Feel free to contact your local Corporate Housing office with questions or requests. Additionally, our staff is on call 24/7 for emergency service.

DEPARTING

Moving out of your apartment is easy. Our client services team will be in contact with you a couple of days before your departure to confirm arrangements for key handover and to answer any additional questions you may have.